Manufacturer Warranties
At The Yardspace Co., many of our products are manufactured and fulfilled by trusted supplier partners. As a result, warranty coverage is typically provided by the product's manufacturer rather than The Yardspace Co.
Warranty terms, coverage periods, and exclusions vary by manufacturer and product.
Whenever available, product-specific warranty information will be displayed on the individual product page.
Our Commitment
While warranty coverage is determined by the manufacturer, we're committed to helping make the warranty process as straightforward as possible.
If you experience an issue with a product purchased from The Yardspace Co., we'll help guide you through the appropriate warranty process and work with the manufacturer whenever possible to help resolve the issue.
What May Be Covered
Warranty coverage varies by manufacturer but may include defects in:
- Materials
- Workmanship
- Structural components
- Manufacturing defects
Please refer to the warranty information provided on the individual product page for details specific to your purchase.
What Is Typically Not Covered
Most manufacturer warranties do not cover damage resulting from:
- Improper assembly or installation
- Failure to follow installation instructions
- Improper site preparation
- Normal wear and tear
- Cosmetic imperfections that do not affect product performance
- Neglect or misuse
- Unauthorized modifications
- Acts of nature, severe weather, flooding, fire, or other environmental conditions
- Improper maintenance
Coverage varies by manufacturer, so product-specific warranty terms always apply.
Filing a Warranty Claim
If you believe your product may qualify for warranty service, please contact us as soon as possible.
To help expedite the process, please include:
- Your order number
- Your name and contact information
- A description of the issue
- Photos of the affected area
- Photos of the overall product (when applicable)
Additional information may be requested by the manufacturer depending on the nature of the claim.
Replacement Parts
Many manufacturers resolve warranty claims by replacing the affected part rather than replacing the entire product. If replacement parts are available, we'll coordinate with the manufacturer to determine the appropriate solution.
Warranty Limitations
Manufacturer warranties apply only under the terms established by the manufacturer. Warranty coverage, duration, exclusions, and available remedies differ by product and supplier. The Yardspace Co. does not modify or extend manufacturer warranties unless explicitly stated on the product page.
Need Assistance?
Questions about warranty coverage before purchasing?
We're happy to help explain:
- Warranty coverage
- Coverage periods
- Manufacturer requirements
- Replacement parts
- Claim procedures
Our goal is to help you choose products with confidence and provide support long after your purchase.
Contact Us
The Yardspace Co.